Refund Policy

Return & Refund Policy

At huytop.shop, customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are happy to assist you with returns, exchanges, or eligible refunds in accordance with the policy below.

Return Window

Customers may request a return or exchange within 7 days of receiving their order.

To be eligible for a return or exchange:

Items must be unworn, unused, and in original condition.
Original tags and packaging should be included whenever possible.
Proof of purchase or order confirmation may be required.

Eligible Return Items

Most regular-priced clothing items may be returned or exchanged if they meet the conditions above.

For hygiene and safety reasons, certain personal-use items such as underwear, swimwear, socks, or final sale items may not be eligible for return unless they arrive damaged, defective, or incorrect.

How To Start A Return

To request a return or exchange, please contact our customer support team:

Email: service@huytop.shop

Please include:

Your order number
The item(s) you would like to return
A brief reason for the request

Our support team will respond within 1–2 business days with return instructions.

Refund Processing

Once your returned package has been received and inspected, approved refunds will be processed to the original payment method within 7 business days.

Depending on your bank or payment provider, additional processing time may apply before the refund appears in your account.

Exchanges

If you would like a different size, color, or replacement item, exchanges may be arranged depending on product availability.

Please contact our support team before returning the original item so we can assist you more efficiently.

Order Cancellation

Orders may be canceled within 24 hours after purchase if the order has not yet entered processing or shipment preparation.

To request an order cancellation, please contact:

service@huytop.shop

Damaged, Defective, or Incorrect Items

If you receive an item that is damaged, defective, or incorrect, please contact us as soon as possible after delivery and include photos whenever possible.

To help us resolve the issue efficiently, we recommend contacting us within 7 days of receiving your order.

After review, we will work with you to provide an appropriate solution, including replacement, exchange, store credit, or refund where applicable.

Return Shipping

Customers may be responsible for return shipping costs unless the item received is damaged, defective, or incorrect.

We recommend using a trackable shipping service to help ensure safe delivery of returned items.

Contact Information

If you have any questions regarding this Return & Refund Policy, please contact us:

Trade Name: huytop.shop